Last updated: June 27, 2022

Exchange & Refund Policy

To give our customers confidence to shop with us, our stores offers a full refund within 7 days of purchase date to the value of the goods returned and also offers an exchange within 14 days of purchase subject to the below conditions.

Returned items should be in their original and resalable condition, with all tags attached, any packaging intact and accompanied by a valid receipt.

Items purchased at reduced prices during sale or promotional periods can be exchanged within 3 days of purchase but no refund will be provided on these items.

Service charge and Delivery cost will charged for all items which has Returned after 7 days of Purchase which is 12% of the total Cost.

Our policy does not affect your local statutory rights. Cash refunds will be considered in the case of manufacturing defects.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail info@cleaningequipment.me

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following location:

Dubai Investment Park 2
ALBARIQ Compound
Plot 597-633 – Dubai

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@ cleaningequipment.me